LINCOLN, NEB — Duncan Aviation is pleased to announce that the company will no longer charge AOG fees for aircraft parts and exchange orders, including parts shipped directly from Rockwell Collins or Honeywell.“Our customers know they can contact Duncan Aviation Parts and Rotables Sales and receive emergency parts and exchange services 24 hours a day, including after hours and on weekends,” says Chris Gress, Duncan Aviation Parts and Rotables Sales Manager. “Now they can get these parts without added AOG fees.” After examining the current market and listening to customer requests and needs, Gress says the decision was made to drop the added AOG fees. “It eases the customer burden in an already stressful situation,” he says. This change applies to all units shipped directly to the customer from Duncan Aviation, Rockwell Collins and Honeywell. “Even without these fees,” Gress continues, “our customers can expect to receive the great quality and responsive service to which they are accustomed. Duncan Aviation’s Parts and Rotables Sales team plans to continue to find and provide great parts and exchange solutions that customers can trust.”For more information about Duncan Aviation Parts and Rotables Sales, call +1 402.475.4125 | 800.228.1836About Duncan AviationDuncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit systems, full paint and interior services and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Lincoln, Neb., and Battle Creek, Mich. Additional locations include Provo, Utah, and more than 20 other facilities strategically located throughout the United States to provide customers with local support and the quickest response to avionics, engine and airframe Aircraft On Ground (AOG) situations. For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit www.DuncanAviation.aero.
