Starr Aviation Transforms Client Experience with JSSI Maintenance Event Management Service

NBAA-BACE 2017 – Las Vegas, Nevada – Jet Support Services, Inc. (JSSI), the leading independent provider of maintenance programs to the business aviation industry and Starr Aviation, an innovative major provider of insurance for aircraft hull and liability risks, have announced a pioneering collaboration that will bring cost savings and service enhancements to customers of both companies.

Starr Aviation identified JSSI’s new Maintenance Event Management service as an ideal opportunity to return customer aircraft to service faster, reduce maintenance costs during a repair and ultimately deliver better rates and value. With this management service, Starr Aviation will utilize JSSI’s global network of technical advisors to closely manage off-wing engine and auxiliary power unit (APU) events and secure significant cost reductions for customers through JSSI’s global purchasing and supply networks. The expert event management team, who oversee 8,000 events every year, will also ensure turn-around times are as efficient as possible and quality standards are exceeded to return aircraft to service without delay.

Neil Book, President and CEO at JSSI, stated, “We commend Starr Aviation for conceiving this strategic alliance that will bring greater levels of service and cost savings to clients when unexpected engine or APU events occur.” Book continued, “We have a long history with Starr and are excited to collaborate in this new and innovative manner that delivers value to aircraft owners and operators.”

Starr Aviation is offering an additional exclusive bonus for customers enrolled on a JSSI Engine Program. They will benefit from a further $50,000 parts betterment coverage, which controls out-of-pocket expenses when an unscheduled claim is experienced. Combined with JSSI’s unique foreign object damage (FOD) gap coverage, which covers those items not covered by insurance following an event, customers will experience minimum to potentially zero cost exposure following an FOD event.

“This alignment with JSSI is a perfect collaboration of efforts. It will excel our customers’ experience and streamline the maintenance claims process. Ultimately, this will result in a more cost-effective outcome and lower rates for all,” commented Kyle Sparks, Chief Underwriting Office at Starr Aviation. “Customers will now have round-the-clock access to a seasoned JSSI Technical Advisor on-site when they experience an unexpected maintenance event. It’s another example of our innovation in the marketplace that takes our service to another level.”

JSSI introduced a new range of consulting services, this week at NBAA, that utilizes JSSI’s global network of technical advisors and operational data collected over three decades. The JSSI Maintenance Event Management service is one of the four new Advisory Services that capitalizes on their technical expertise and knowledge base to also provide asset inspections, aircraft appraisals, and maintenance cost planning services.

The new JSSI Maintenance Event Management service was developed to assist aircraft owners, operators, and lessors worldwide with the expert guidance and exceptional service that JSSI clients receive when their aircraft requires scheduled or unscheduled maintenance events.

About Jet Support Services, Inc.

For nearly 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance programs to the business aviation industry, covering virtually all makes and models of business aircraft, engines, and APUs. JSSI provides its customers with comprehensive, flexible and affordable financial programs and tools for managing the often unpredictable costs of operating and maintaining nearly all types of turbine-powered aircraft, including business and commercial jets, turboprops and helicopters. As the creator of the revolutionary Tip-to-Tail® Program, JSSI is the only single source provider of this trademarked service. JSSI serves customers globally and manages maintenance services through its worldwide infrastructure of certified technical advisors.

Other JSSI Services:

· JSSI Parts gives clients the advantage of JSSI buying power and expertise as the single largest purchaser of parts and maintenance services in the business aviation industry.

· Jet Engine Leasing offers engine- and APU-leasing solutions. JSSI owns several rental assets for hard-to-locate platforms and can source rental assets for almost anything that flies.

· AMP is JSSI’s dedicated Asset Monitoring Platform (AMP), available to business aviation lenders as a tool to assist in the mitigation of risk and the management of financed aircraft.

· JSSI Advisory Services utilizes JSSI’s technical expertise and global network to inspect your aircraft, perform an ASA-certified appraisal, or manage your next maintenance event.

Connect with JSSI on Twitter, Facebook, LinkedIn and Instagram.

About Starr Companies

Starr Companies (Starr) is the worldwide marketing name for the operating insurance and travel assistance companies and subsidiaries of Starr International Company, Inc. and for the investment business of C.V. Starr & Co., Inc. and its subsidiaries. Starr is a leading insurance and investment organization with a presence on five continents; through its operating insurance companies, Starr provides property, casualty, and accident & health insurance products as well as a range of specialty coverages including aviation, marine, energy and excess casualty insurance. The following insurance company subsidiaries each have an A.M. Best rating of “A” (Excellent): Starr Indemnity & Liability Company, Starr Surplus Lines Insurance Company, Starr Syndicate Limited at Lloyd's of London, Starr International Insurance (Asia) Ltd., and Starr Insurance & Reinsurance Limited.