Hawker Beechcraft Global Customer Support to Open New India Parts Warehouse
GENEVA, Switzerland (May 13, 2012) – Hawker Beechcraft Global Customer Support (GCS) today announced plans to open a new parts and distribution warehouse in Bangalore, India, to support a growing population of Hawker and Beechcraft airplanes in the region. GCS has signed an agreement with Airworks India Engineering PVT, LTD to operate the new warehouse, which will be stocked and operational in the next several weeks.
“Spare parts play an important role in customer operations,” said Christi Tannahill, Hawker Beechcraft senior vice president, Global Customer Support. “We have purposely placed distribution centers and warehouses in locations around the world to ensure our customers can quickly obtain critical parts when they are needed. These strategic locations offer our network of authorized service providers and their customers rapid dispatching of parts, real-time tracking and round-the-clock availability.”
Hawker Beechcraft holds nearly 60 percent of the turbine market share within India, including 83 percent of the turboprop fleet.
Headquartered in Wichita, Kan., Global Customer Support is dedicated to improving the value of Hawker Beechcraft aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase resale value. GCS is comprised of five functional groups that include Support Plus (cost predictability/warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers), Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications) and Global Mission Support (government business and special mission maintenance/training support).
Hawker Beechcraft Corporation is a world-leading manufacturer of business, special mission and trainer aircraft – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Little Rock, Ark.; Chester, England, U.K.; and Chihuahua, Mexico. The company leads the industry with a global network of more than 100 factory-owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.
