Embraer Executive Jets Expands Customer Support in Europe
Geneva, Switzerland, May 21, 2017 - Embraer Executive Jets is expanding its customer support network in Europe. Today, during a press conference at the 17th European Business Aviation Convention and Exhibition (EBACE) in Geneva, Switzerland, the company announced the appointment of JF Service as its new authorized service center for Legacy 450 and Legacy 500 business jets in Russia.
The Moscow-based company will support Embraer’s operators of these aircraft models with local and EASA registrations. This partnership follows the growth of Embraer’s business jet fleet in the region. As of today, over 220 aircraft fly in Europe & Africa, and Embraer recently delivered its first Legacy 500 to a Russian customer.
Along with this announcement, the company reported that Embraer Executive Jet Services in Le Bourget has now been approved by the FAA, the United States civil aviation authority, as a Part 145 Repair Station. All Embraer executive jets registered in the U.S. will also be able to receive support at this facility in France. Established in 2008, this Company-owned service center is located 20 minutes from downtown Paris and provides customers with routine inspections as well as scheduled and unscheduled maintenance for Embraer´s entire business jet portfolio. Embraer’s Le Bourget facility holds 15 certifications from global aviation authorities.
“Our leadership position in customer satisfaction is the result of a combination of great products, highly skilled people and a global support network,” said Scott Kalister, Senior Vice-President, Customer Support and Services Worldwide, Embraer Executive Jets. “We are very pleased with the expansion of our services scope in Russia, in partnership with JF Service, and we are honored with the FAA approval for our service center at Le Bourget airport, the main hub for business aviation in Europe.”
Today, over 1,100 business jets are in operation with 700 customers in more than 70 countries. This fleet is supported by the Company’s global Customer Support and Services network of over 70 owned and authorized service centers, complemented by a 24/7 Customer Support Center at its headquarters in Brazil.