AJW Group, a world-leading independent specialist in the global management of aircraft spares, has today announced that it is investing in the expansion of its AOG service.
AJW’s decision to expand its AOG team follows extensive consultation with its airline customers. The increased capacity will ensure faster response times to delivering the right part to the right place to minimise the disruption and impact of aircraft on the ground.
Christopher Whiteside, President and CEO of AJW Group, commented: “AOG incidents are hugely disruptive and costly to airlines and efficient handling can not only save them money, but support a positive experience for their customers which helps protect their brand.
“Problems can occur with aircraft at anytime, anywhere, so it’s the speed of the solution that counts. Partnering with us expedites that process, allowing airlines to focus on what matters: the provision of the best customer experience. We are delighted to have expanded our team to provide an enhanced AOG service to our customers.”
AJW has extensive inventory available in strategic locations across the world, which is expedited via its global network of logistical partners and a 24/7 dedicated AOG team. As such, it is able to deliver parts to wherever they are required with minimal delay – ensuring that aircraft are back in the air in the shortest possible time.
AJW’s dedicated team of multi-lingual AOG professionals are available 24 hours a day, 365 days a year, on dedicated telephone numbers +44 (0) 1403 798888 and +1 877 780 2008.
