WOOD DALE, Illinois, December 19, 2018 — AAR (NYSE: AIR), an independent provider of global aftermarket aviation services, has received a Supplier Service Award from leading UK leisure airline Jet2.com for great performance on its component repair services, including overhaul and (reliability) engineering services. Phil Ward, Managing Director, Jet2.com, presented the award to AAR’s Brian Sartain, SVP Repair & Engineering, and Eric Bron, General Manager, Component Repair Amsterdam, during Jet2.com’s annual supplier conference in Leeds on Dec. 5.
AAR performs component repair services for its long standing customer Jet2.com at its Amsterdam repair facility, and recently signed a five-year agreement for component repair. AAR also works with Jet2.com’s engineering team to provide reliability solutions so that the airline can continue to deliver great on-time performance for its all-important customers.
“As Jet2.com has grown, so has AAR’s scope of work and commitment as a trusted partner,” says Brian Sartain. “These improvements within Jet2.com’s maintenance program have helped the airline claim one of the best on-time performance records.”
“AAR is extremely proud to receive this recognition. We dedicate it to the hard-working employees in both companies who collaborate every day to produce the most reliable solutions for Jet2.com and Jet2holidays,” says Eric Bron. “As Jet2.com has grown it has continued to deliver an award-winning service and exceptional on-time performance, and we are delighted to have played a part in that and to have been recognized with their service award this year.”
About Jet2.com
Jet2.com is a leading leisure airline providing friendly low fares to over 70 exciting sun, city and ski destinations across Europe. It operates from nine UK airports: Belfast International, Birmingham, East Midlands, Edinburgh, Glasgow, Leeds Bradford, London Stansted, Manchester and Newcastle. Jet2.com prides itself on offering award-winning customer service, friendly flight times, allocated seating and a generous 22kg baggage allowance. Jet2.com is the third largest registered airline in the UK and in summer 2019, it will operate a fleet of more than 100 aircraft. In September 2016, Jet2.com took delivery of a new Boeing 737-800 aircraft. This was the first of 34 new aircraft to be delivered by January 2019.
Jet2.com was named Travel Brand of the Year 2018 , and was also awarded with their prestigious ‘Recommended Provider’ status in its annual Airline Survey for two consecutive years (December 2016 and 2017). Jet2.com has been awarded Best Airline – UK and Best Low-Cost Airline – Europe for two consecutive years in the TripAdvisor Travellers’ Choice awards for airlines. In the 2018 TripAdvisor Travellers’ Choice awards, the airline was also awarded Best Economy Class - Europe and was recognized as one of the ‘Top 10 Airlines in the World’, coming 7th in the prestigious list. The airline has also won UK’s Most Loved Airline as voted for by users of Skytrax, Best Short Haul Airline at the Globe Travel Awards (2012, 2013, 2014, 2016, 2017 and 2018), Airline of the Year at the Glasgow Airport Awards (2016), Best Holiday Airline at the Scottish Passenger Agents Association Awards for seven consecutive years (2011-2018), Best Airline at the Graftas (2016), Best Airline at the Northern Ireland Travel & Tourism Awards (2018), Best Airline Europe & North Africa at the Selling Travel Awards (2018), and Best Airline at the Group Leisure Awards (2012, 2013, 2014, 2016).
In 2017, Jet2.com was the only UK airline to be awarded 5-Stars for On-Time Performance by OAG, the world’s leading air travel intelligence company. In January 2018, the benchmark UK Customer Satisfaction Index (UKCSI), produced bi-annually by the Institute of Customer Service, named Jet2.com 29th out of almost 250 companies for customer service. This makes Jet2.com the highest ranked airline for customer satisfaction in the study. In March 2018, Jet2.com was awarded with a Trusted Provider Award by Feefo, for providing customers with an exceptional booking experience both online and through its UK call centre. It is a subsidiary of Dart Group PLC, an aviation services and distribution group. For further information visit www.jet2.com/>
