Pratt & Whitney Canada, a business unit of Pratt & Whitney, and Pratt & Whitney Canada Customer Service Centre Europe GmbH, a joint venture with MTU Maintenance Berlin-Brandenburg, announced enhancements to their customer service support network serving the Europe, Middle East and Africa (EMEA) regions.
To support P&WC customers’ MRO capacity for PW500 turbofan engines, MTU will be expanding its capability to include PW545C (Cessna Citation XLS+) and PW535E/E1 (Embraer Phenom 300/300E) engine models at the MTU Maintenance facility in Ludwigsfelde, Germany.
Additionally, the Pratt & Whitney Canada facility in Rzeszow, Poland, will create a new MRO line for the PT6A engine, making this MRO service center the PT6A MRO Centre of Excellence for EMEA customers. Pratt & Whitney Canada’s Rzeszow operation is a key element of the company’s Global Service Network providing MRO support for auxiliary power units (APUs) and conducting component repairs.
These changes are in line with P&WC’s growing fleets and customers’ feedback. They will further improve the company’s reach to customers, create synergies by leveraging the skills and expertise in the region, and improve the overall customer experience.
