Bombardier Business Aircraft USA Maintenance and Operations Conference Highlights New Products

Aug. 30, 2019
Comprehensive gathering highlighted Bombardier’s enhanced global customer support presence and customer service transformation.

Bombardier Business Aircraft is pleased to announce that the 2019 Maintenance and Operations (M&O) Conference in Fort Lauderdale, Florida was a resounding success, offering Bombardier customers and operators from around the world a unique opportunity to learn about Bombardier’s latest in-service activities, world-class products and key program development updates – including the development of the new state-of-the-art Miami Service Centre in Miami-Dade County.

This year’s event brought together more than 125 customers/operators for two days of detailed educational sessions, including updates on key programs such as Global 7500 aircraft. Attendees also benefited from the platform-specific technical and operational discussions to gain and share insight with Bombardier and the operator community. M&O USA is just one of several high-profile customer events planned in 2019, aimed at enhancing customers’ knowledge of in-service activities, world-class products and program development updates.

“At Bombardier, we are always seeking ways to ensure customers receive an exceptional experience at all levels of the customer service journey,” said Jean-Christophe Gallagher, vice president and general manager of customer experience, Bombardier Business Aircraft. “In-depth customer-driven events such as these offer an essential channel to share important information about our products and services. They are invaluable in helping us provide the best service experience possible.”