United and Frontier Airlines Making it Easier for Children to Sit with a Parent on Planes
Two airlines have announced changes that will make it easier for children to be seated with at least one parent.
United Airlines made its announcement on Monday, Feb. 20, 2023. Frontier Airlines made its today, Tuesday, Feb. 21.
United said its “improved family seating policy” makes it easier for children less than 12 years old to sit next to an adult in their party for free - including Basic Economy tickets.
The airline said a new seat map “dynamically finds available adjacent seats at the time of booking. The online seat engine first reviews all available free Economy seats and then opens complimentary upgrades to available Preferred Seats, if needed.”
United said customers will start to see the adjacent seat options now and the policy change will be in full effect in early March.
“In an era where more families are working in a hybrid environment, they’re traveling more often – and they’re flying United,” said Linda Jojo, chief customer officer for United. “We’re focused on delivering a great experience for our younger passengers and their parents and know it often starts with the right seat. We look forward to rolling out more family-friendly features this year.”
Frontier’s policy applies to children who are younger than 14 years old.
“When flying Frontier, at least one parent will automatically be seated with any children within their family group who are under the age of 14. At no additional charge, the airline automatically assigns seats based on family members’ ages before the check-in window opens,” Frontier said.
“We recognize the importance of seating children next to an adult with whom they are traveling,” said Daniel Shurz, senior vice president, commercial, Frontier Airlines. “Since last October, we have been doubling down on our efforts and further enhancing our system for ensuring a parent is seated with any children under the age of 14 in their family group. The system is working well and we are receiving positive feedback.”
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