Lufthansa’s Munich ‘SmartDepart': Fast Access to Your Departing Flight

Lufthansa now offers a service to passengers flying from Munich to Düsseldorf, Berlin/Tegel, Frankfurt and Hamburg, allowing them to get to their flight in a quick manner. “SmartDepart,” the name of the complimentary service, will be available to all Lufthansa passengers in Terminal 2 until Oct. 31. Every day, from 06 a.m. to 08:30 a.m. and from 4 p.m. to 6:30 p.m., there will be a separate security check prior to the above flights and close to their departure gates, which will lead to a decrease in time that it takes to board the plane.

“Saving valuable time and getting to the flight without stress is important to our customers. That’s why we have optimized the travel steps to enable significant time savings. This makes Terminal 2 a pioneer when it comes to speed,“ said Wilken Bormann, CEO Hub Munich. The service is currently being tested in Munich, and once successfully introduced, it will be expanded.

Overview of the new service 

Fast lane thanks to a separate security check

Passengers in Terminal 2 will have their own security check for all flights to Düsseldorf, Berlin/Tegel, Frankfurt and Hamburg. The service is available daily to all Lufthansa passengers traveling with a single piece of luggage during peak times; from 06 a.m. to 08:30 a.m. and from 4 p.m. to 6:30 p.m. The security check is labeled “SmartDepart Fast Lane.”

Special departure gates

Arrive quickly to the plane after security check: The location of the departure gates has been precisely planned. They are now in the middle of Terminal 2 and only a short walk from the security check. Once at the destination, the arrival gates are also close to the exit.

Shorter boarding time

Passengers who fly to these destinations can arrive at the gate a little later: The boarding time for this destination was reduced from the usual 30 to 20 minutes.