Airline and vendor members of the Airline Passenger Experience Association (APEX) and the International Flight Services Association (IFSA) honored their peers as they celebrated this year's newest state-of-the-art programs. The APEX/IFSA Awards Ceremony took place during the airline industry's first in-person event of the year, APEX/IFSA EXPO.
Recognizing specific, innovative and new achievements successfully implemented in the past year, APEX/IFSA Award winners are determined by industry and media judging panels.
2022 APEX AWARD WINNERS:
- WestJet - Best Inflight Connectivity Innovation: ZeroTouch: Cutting Media Load Times by 85%
- United Airlines - Best Inflight Entertainment Innovation: United Signature Interior - Bluetooth
- Spirit Airlines - Best Airport Innovation: First self-bag drop off
- Spafax - Best Marketing Innovation: Spafax Engages Singapore Airlines Club Members with Priority Digital
2022 APEX/IFSA AWARD WINNERS:
- Airbus - Best Cabin Innovation: Airspace on A320 Family
- GOJO Industries - Best Product or Service: PURELL PEACE OF MIND™ on Delta Air Lines
2022 IFSA AWARD WINNERS:
- Malaysia Airlines Berhad - Best Inflight Food or Beverage: Cool Treats Ice Cream
- Buzz - Best Onboard Amenity: Singapore Airlines Kids Range featuring Disney's Aladdin, Lion King, Captain Marvel and Dumbo
"APEX is proud to highlight the most innovative approaches in passenger experience from our member airlines and vendors. We honor these organizations who have shown exemplary dedication to advancing the customer experience," says Maura Chacko, co-chair of the APEX Awards Committee.
Other awards given out during the APEX/IFSA Awards Ceremony include the APEX Official Airline Ratings, Passenger Choice Awards, World Class, and Health & Safety. Individuals were also recognized during the evening. Turkish Airline's Chairman of the Board of Directors and of the Executive Committee, İlker Aycı, was honored with the APEX CEO Lifetime Achievement, and SpiceJet Limited, took home the APEX Newcomer Award.
