LATAM group opened the doors of “LATAM Lounge,” a renewed space for its preferred passengers and LATAM’s partner airline members to wait for their departure or connection. The new space, which replaces the old VIP lounge, will offer a more sustainable service with a Latin American influence.
“Our decision making is always guided by our customers, and we continue to advance an experience where everyone can choose what is important for their trip. We have promoted changes and innovations in our new lounge to create a space that highlights the best of our region and where there are options for everyone to enjoy their time as they see fit,” said Paulo Miranda, vice president of Customers for LATAM Airlines Group.
In line with the group's commitment to integrate sustainability throughout its operation, the new space has important sustainable attributes. These include the use of 80% renewable energy for its operation, interactive games with educational themes surrounding recycling and conservation and waste reduction is encouraged through recycling and reuse. This new lounge will also compensate its carbon footprint through of unique ecosystem conservation projects in the South America.
“This represents another step in the group's sustainability strategy, which we are convinced should be an integral aspect in all our areas. It must guide us and be at the center of what we do,” said the LATAM executive.
The new space has a series of art sculptures by emerging South American artists, made mostly with recycled materials. Ximena Guzmán (Chilen), Sofía Donován (Argentinean) and Percy Zorrilla (Peruvian) are some of 21 artists who will exhibit their works in the new lounge.
Additionally, LATAM will be renovating the other services it offers, including lockers for hand luggage, sleeping areas, special areas for children and family, showers, open bar, buffet service with Latin American cuisine, ironing service, shoe shine, and co-work areas.
“LATAM Lounge” is located in the new Terminal 2 of the Santiago airport, and it is available to all passengers with the LATAM benefits program in the Black Signature, Black and Platinum categories, for flights in Premium cabin, alliance customers and Business partners, traveling on international flights, or making stopovers in Chile.
