Air Canada Welcomes Government of Canada Decision to Lift Mask, Testing and ArriveCan Requirements

Air Canada welcomed the Government of Canada's decision to lift remaining COVID-19 restrictions, including requirements for wearing masks on aircraft, testing and quarantine, and the compulsory use of ArriveCan beginning October 1, 2022.     

"Air Canada welcomes the removal of these restrictions, acknowledging that air travel is safe and that the measures were not justified by science. We believe it will greatly facilitate travel, help to continue stabilizing the country's air transport sector and support Canada's economy. Customers and crew will still have the option to wear masks and we also encourage customers to monitor their own health to be sure they feel well and fit to travel," said Craig Landry, executive vice president and chief operating officer at Air Canada.

"While today's announcement is a positive step, we urge the government not to lose momentum. Lessons learned during the pandemic should now be applied to streamlining the air transport system in Canada and to enact further reforms. This includes improving processes, such as security and customs at airports, developing new trusted traveler programs, deploying new technologies and, more fundamentally, re-examining the user-pay model that finances air transportation in Canada, whose weaknesses and interdependencies were exposed by COVID."

The relaxed measures announced today are expected to advance Air Canada's ongoing recovery from COVID. Working with its partners and stakeholders in the industry, the airline is returning to pre-pandemic service levels. The airline says this includes significant improvements in on-time performance as compared to earlier in the summer, meaningful reductions in delays and cancellations, a daily flight completion factor now over 98%, as well as baggage handling performance that has fully restabilized at pre-pandemic levels.