SATS Invests in Digital Surveillance to Enhance Airside Safety

Singapore, 1 October 2018 – SATS Ltd. (SATS), an Asia’s provider of gateway services and food solutions, announced it is spending more than S$1 million digitalizing its airport security system to enhance safety.

The new system will integrate multiple video surveillance points, including wearables, to provide greater visibility of on-ground activities. Digitalization will replace manual processes for the tracking of security activities before a flight, aircraft surveillance and flight tracking with real-time data, ensuring greater compliance and higher safety standards. The increased surveillance will enable security personnel to respond swiftly and proactively to situations.

Denis Marie, Executive Vice President, Special Projects at SATS said, “Our trained security personnel are precious resources; by digitalizing our surveillance and tracking processes, we can achieve greater visibility of activities on the ground which enables us to be more responsive and proactive without deploying more officers on site. This way, we can lift the standard of security services we offer to our customers, even as the supply of qualified personnel is constrained.”

In line with SATS’ technology-driven, people-led approach to automation; these initiatives also take into consideration the safety of its security personnel at work. For example, when the Body Worn Camera is tilted at a certain angle, it is assumed that the officer is down. Enhanced with safety features, it will trigger an alarm and activate live streaming in the control room.