CaseBank Technologies Celebrates 20 Years as the Industry Leader in Troubleshooting and Reliability Solutions

Mississauga, Ontario – October 11, 2018 – CaseBank Technologies – a division of ATP, and the leading provider of troubleshooting, reliability and defect trend analysis solutions for complex equipment, today announced that is celebrating its 20th anniversary at a special event to be held at the 2018 NBAA Business Aviation Convention and Exhibition. 

CaseBank was founded in 1998 with a mission to provide innovative systems that capture, organize and share experience-based knowledge for use in diagnosing complex equipment, systems and processes. CaseBank quickly became the leading provider of highly effective diagnostic knowledge management solutions. At the heart of CaseBank’s system was SpotLight®, a Case-Based Reasoning (CBR) software that stores and delivers relevant “lessons learned” to those who need them when they need them most.

Since then, CaseBank has developed its suite of integrated troubleshooting, collaboration, reliability and reporting software solutions that help companies worldwide, including many Fortune 1000 corporations, dramatically improve their first-time-fix rates and reduce overall engineering, maintenance and service costs.

CaseBank solutions support the entire repair process, from fault isolation to maintenance execution and return to service. The software includes direct connections to repair procedures, parts catalogs and enterprise applications (MRO, EAM, ERP, PLM, SLM, etc.), providing reliability and defect trend analysis with direct feedback to engineering for failure analysis and corrective and preventative actions.

In 2016, CaseBank Technologies was acquired by Aircraft Technical Publishers (ATP), and is now a division of ATP. As the aviation industry’s leader in interactive, integrated diagnostic and troubleshooting solutions, CaseBank represents a logical extension to ATP’s suite of “smart content” tools and services. Together, ATP and CaseBank deliver complementary solutions that help fulfill ATP’s strategic vision of unified, intelligent maintenance process management.

Today CaseBank continues to innovate and delivers solutions to a growing base of customers that includes aerospace and defense, and automotive. “With exciting projects in our pipeline, we look forward to developing new technologies, penetrating new markets, and evaluating potential partnerships that create synergistic value, as we continue to support and advance ATP’s goals,” said Rick Noble, CEO, CaseBank Technologies.