Rockwell Collins has acquired Pulse.Aero Limited, a UK-based company specializing in self-service bag drop solutions and airline applications, to enhance the company’s passenger processing services for airports and airlines. This acquisition further expands Rockwell Collins’ Information Management Services (IMS) strategy to enable the connected aviation ecosystem.
“This acquisition expands our already strong passenger processing offerings beyond agent and self-service check-in to include new applications and services that facilitate a seamless travel experience for airline passengers,” said Dave Nieuwsma, senior vice president, information management services for Rockwell Collins.
Pulse.Aero’s products and services will be integrated into Rockwell Collins’ IMS Airport Systems portfolio.
The self-service bag drop market is experiencing significant growth due to the benefits it provides both airports and passengers. Airports can increase passenger throughput without capital expenditure on building and facilities, and passengers can move through the airport check-in process more quickly and efficiently.
“As passengers seek to take more control of their travel experience, this acquisition expands our portfolio of self-service passenger processing solutions, enabling us to streamline and simplify the passenger journey through a fully connected airport,” continued Nieuwsma.
Rockwell Collins and Pulse.Aero have worked together on several successful deployments, including Dublin Airport, where new self-bag drop units were installed, reducing queue times and improving customer service.