Modernized Port Columbus Terminal Enhances Passenger Experience
Completion of a three-year, $80 million terminal renovation and modernization program positions Port Columbus International Airport for future passenger growth and reinforces the airport’s $3.7 billion annual economic impact to the Columbus Region.
The multi-faceted terminal modernization program incorporated a major facelift for the ticket lobby, baggage claim and Concourses A, B and C as well as extensive mechanical, technological and security upgrades. Funding sources for this progressive airport initiative, which is anticipated to be the last significant renovation to the terminal originally opened in 1958, include passenger facility charges and capital reserves. No local tax dollars were used for the renovation.
The upgraded terminal provides a contemporary, comfortable and convenient facility that delivers a positive passenger experience. Extensive terminal-wide renovations included adding local restaurants, unveiling one of the nation’s fastest airport Wi-Fi systems, enhancing the natural lighting, installing terrazzo flooring and comfortable seating, and upgrading restrooms. Renewal and replacement of vital mechanical systems and components constituted another major aspect of the program.
“We’re especially proud that 15 percent of the work was awarded to small and economically disadvantaged businesses,” said Elaine Roberts, A.A.E., President and CEO of the Columbus Regional Airport Authority. “We recognize the importance of providing opportunity to businesses of all sizes. While under no federal requirement, this program provided a tremendous opportunity to partner with a wide variety of highly-skilled companies.”
The modernization program also allowed the opportunity to incorporate more art displays and visual elements into the terminal.
“Travelers are enjoying two lounges with museum-quality displays that trace the airport’s rich history, a 2,480 square-foot mosaic with cultural scenes from Columbus, and an exhibit highlighting notable Ohio aviators,” explained Roberts.
The addition of four new local concessions – Donatos Pizza, Bob Evans Express, Eddie George’s Grille 27 and the Short North Marketplace – introduces travelers to the Columbus experience. Meanwhile, new restrooms and expanded checkpoints provide additional capacity needed to accommodate future passenger growth.
In 2015 Port Columbus experienced nearly seven percent growth in passenger traffic, serving 6.8 million passengers. Growth is expected to continue with the first quarter of 2016 tracking up about 6 percent. The airport offers over 150 daily departures to 33 destinations.
