The Miami-Dade Aviation Department (MDAD) received a 2016 Telly Award last week for its MIA Airport Official 2.0 mobile app video. The airport’s upgraded mobile app was launched in February. As part of its outreach efforts to educate users on all of the new app features, MDAD – in partnership with Diamond View Studios – produced, wrote and directed the video tutorial. Nearly 12,000 entries from all 50 states and numerous countries were received, making this year’s Telly Awards one of the most competitive.
“MIA Airport Official 2.0 is an example of how we are integrating world-class technology into our customer service,” said Miami-Dade Aviation Director Emilio T. González. “We are honored to receive this prestigious award for our efforts to make traveling through MIA easier than ever.”
MIA Airport Official 2.0, which was developed by SITA, has a number of new features:
- Scan your boarding pass or search for flights by destination, airline and flight number
- Subscribe to flight notifications and receive updates for flight, gate and baggage carousels changes, as well as an option to share your flight information
- Navigate airport maps with blue-dot beacon technology for detailed way-finding
- Powerful search engine with extensive database of amenities
- Visual directions with walk times to find your gate, restaurants and more; Location-aware technology that pins your location and anticipates your needs
- Geo-fence technology that recognizes and welcomes you, whether you’re driving or flying to MIA
- Customizable personal profile with the option to save your favorite shops and restaurants
- Weather information in Miami and throughout the world
- “Near me” feature that provides the closest dining and shopping options.
MIA Airport Official 2.0 is available for free at the iPhone and Google Play app stores. The app’s location-based features require Bluetooth, location services and Wi-Fi network settings to be turned on.
