Dallas Fort Worth International Airport Launches Apple TV App
Dallas Fort Worth International (DFW) Airport has taken another step towards elevating the customer experience, becoming the first airport in the world to introduce an app for Apple TV customers.
DFW customers are now able to access the latest travel information via the Apple TV app and will have access to the latest travel information while packing and preparing for departure.
“The Apple TV app allows us to provide customers information they want in real-time,” said Ken Buchanan, DFW’s executive vice president of revenue management. “This app and the DFW mobile app demonstrate our commitment to personalizing the travel experience for our customers.”
The DFW app provides users with information for their upcoming trip, including:
- Flight Information: Users can search for their flight and view information such as departure time, allotted time left until departure, gate and flight status. A dashboard of their selected flight will remain at the top of each screen, conveniently making sure the info remains accessible.
- Parking: A map of the parking products at DFW is available for users to view general information, parking availability, rates and the closest options to their gate.
- Traffic Map: The app will determine the customer’s current location and plan a route to and from DFW. Traffic and estimated time of arrival will also be shown.
“At DFW, we’re constantly looking for ways to make the travel process as seamless as possible for our customers, and that means using the technology that customers can personalize for their needs,” said Sharon McCloskey, vice president of marketing for DFW. “Due to the huge increase in Apple TV sales in the last year, we want to be part of that growth to reach new and loyal customers.”
