Southwest Florida International Airport Ranks Among the Best in Airport Satisfaction
Sept. 26, 2018
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J.D. Power released its 2018 North America Airport Satisfaction Study and Southwest Florida International Airport (RSW) in Fort Myers, Fla. ranked third in the medium airport category. The study, in its 13th year, measures overall traveler satisfaction with mega, large and medium North American airports in the areas of terminal facilities, airport accessibility, security check, baggage claim, check-in/baggage check and food, beverage and retail. RSW had a score of 810, which was much higher than the average scores in the mega, large and medium categories and ranked best in Florida for traveler satisfaction.
