Belfast International Airport is first in the world to adopt Veovo's next-generation R8 Revenue Management and Passenger Engagement applications, which from part of Veovo's Predictive Collaboration Platform for optimized airport operations.
This application automates the end-to-end billing cycle, speeds time-to-invoice, and provides the charging flexibility needed to support airline contracts. The Passenger Engagement solution, in turn, will revitalize Belfast's passenger communications- new airport-wide flight display screens will offer content tailored by location and traveler needs.
"With traffic up 43 percent in the past three years, we urgently needed a modern, open platform to help us handle increased passenger numbers and simultaneously deliver a better traveler experiencing," said Chris McGarry, IT manager at Belfast International Airport. "The Veovo Predictive Collaboration Platform is unparalleled in providing real-time situational clarity and clever automation, while also lowering our operating costs. It's a great foundation for future growth and passenger engagement innovation."
The platform encompasses all aspects of airport operations management- connecting, automating and optimizing plans and processes against real-time airport events. The airport and its partners can access real-time fight and resourcing information to support quick aircraft turnaround, while streamlining the use of limited infrastructures, such as gates. Also, the platform helps simplify operations through the automation of several tasks that have, to date, been performed manually.
"We're thrilled that since going live, Belfast International Airport staff are already saving around five hours a day in manual tasks, and can now better collaborate and address potential issues faster through the platform," said Chris Warrington, Veovo VP.
