Collins Aerospace Systems, a unit of United Technologies Corp. (NYSE: UTX), recently announced that Gail Baker has been appointed vice president, Aftermarket Services, reporting directly to CEO Kelly Ortberg.
In her new role, Baker is responsible for leading the worldwide commercial and military aftermarket business and customer service organizations, including customer offerings, long-term aftermarket programs, spares, part repairs, asset management and technical and strategic support.
Baker has been with UTC for more than 30 years and is known company wide as a forward-thinking and customer-driven leader. She most recently led the Intelligence, Surveillance, Reconnaissance & Space Solutions segment for Mission Systems where she's been focused on driving long-term growth and profitability through customer support and program execution.
Baker succeeds Ajay Agrawal who accepted a new position as vice president of Strategy and Services at Carrier.