Million Air Medford announced its leadership team has selected its FBO’s employee honors: Reka Silafaou as CSR of the Year, Jared Jenkins as Line Tech of the Year and Jennifer Hite as Employee of the Year.
Having worked at MFR for one year as a CSR, Silafaou has quickly proven to be a stellar employee who continuously goes above and beyond for each customer. Not only does she care for her external customers, but Silafaou also takes a special interest in her internal customers: her coworkers. Silafaou always takes the time to ensure that each colleague knows they are appreciated.
Jenkins, employee at MFR since 2017, is one of the hardest working line technicians at Million Air Medford. He is a reliable colleague and values a job done accurately and efficiently, helping to streamline operations at MFR. Jenkins makes every customer that flies in to Million Air Medford feel like a VIP.
Hite, business office manager, has been one of Million Air Medford’s greatest assets since 2015. Her knowledge concerning the various departments at Million Air Medford help her excel in her position. Hite can also always be relied on to give unbiased opinions for a given situation, providing valuable insight. Furthermore, she truly cares for all customers: internal and external.
Employees are selected for the annual awards by President Joe Keith, Line Manager Thomas Gamble and Customer Service Manager Laura Sartori who consider an employee’s work ethic, customer service, safety record, impact on the business and customer comments when selecting whom to honor.
“We are thrilled to publicly honor Reka, Jared and Jennifer for their hard work and dedication to service,” said Keith. “They are most deserving of recognition and we are privileged to have them on our team.”
