Air 7, provider of premier private aviation jet services, announces the promotion and appointment of Jenna Fenzke as Charter Sales Manager. Jenna will be directing the Air 7 charter team, inclusive on-fleet sales, Air 7 brokerage flights, operator relations, department growth and development, in addition to client services and support.
“Jenna has and continues to be the cornerstone to the success of our charter sales department while maintaining our industry reputation and ensuring Air 7 delivers world class customer service to our colleagues and charter clients,” states Cherie Hecker, COO, Air 7.
Jenna joined Air 7 in 2014 working as a front desk CSR and quickly transitioned to charter sales, where she distinguished herself as a top sales performer. Based on her enthusiasm and capabilities, Jenna was promoted to Air 7 Charter Sales Lead and Dispatcher in 2016, where she earned her FAA dispatch certification and established a reputation for being proactive and thorough in creating a client list who expected and received her world class customer service and priority handling.
Jenna has the required experience and industry knowledge necessary to succeed in charter operations, dispatching, trip quoting, client negotiations, FAA Part 135 and Part 91 regulations, trip logistics and real time problem resolutions. Her skills and dedicated efforts have resulted in routine client praise and five-star reviews.
“Jenna is well known in the industry as a dedicated problem solver, team leader and customer advocate,” states Hecker. “Her promotion is well deserved. We believe Jenna's approach and professionalism will be instrumental in growing our charter sales staff while continuing to deliver world class customer service".
“I am excited and pleased to be chosen for this important role,” stated Fenzke. “We are a company that performs at a very high level for every customer and every flight. My goal is to assemble a top tier charter department comprised of professionals who will continue to build Air 7's reputation of flight support, customer service and attention to detail.”
