Texas Aero, the FBO, aircraft charter, maintenance, sales and training company has gone live with the X-1FBO software solutions suite.
In continuous operation since 1973 and with facilities at Odessa and Waco, Texas Aero is a long-established service provider in the Lone Star State.
Texas Aero VP Operations, Barry E. Johnson was asked, “Why did you choose the X-1FBO system?”
“I work remotely a lot. We have two locations, Waco and Odessa. The ability to log on anywhere I am in the world and see what’s going on is important and the ability to make deals with people coming cross country at any time is a big deal to me. That’s something our previous system could not provide us with.
“Just as important is that X-1FBO is easy to learn for admin and ramp staff and it allows our customer service team to be actively interacting with customers coming through the FBO and not have their heads buried in data. Also, to have the X-1 customer service team, every one of which has worked in an FBO, supporting us, is really great. They understand our business model & what we’re doing & they took all the time needed to get us to where we are today. I mean, you can’t buy that anywhere.”
Jim Wiley, CEO and co-founder of X-1 and former FBO GM and Line Service Technician, said, “It was very enjoyable working with Barry and the Texas Aero team on this project, especially as I am a ramp guy at heart myself. Our vision from the start for the X-1 suite of software solutions has been to streamline every FBO function to promote efficiency, better customer service and ease of use, so the FBO team can take care of what is most important to them, the client. And better service equals higher FBO margins.”
