Paragon Network Members Soar in the 2024 AIN FBO Survey
The Paragon Network is proud to announce the outstanding recognition received by its members in the 2024 AIN FBO Survey. Each year, FBO Members of The Paragon Network are esteemed for their exceptional commitment to safety, service excellence, and superior facilities, ensuring an unparalleled experience for every visitor.
In this year's survey, several members distinguished themselves across various ranking categories. Henriksen Jet Center Locations (KTME) and (KEDC), along with Business Jet Center (KDAL), stood out, earning placement in the top 5% of FBOs in America. Fargo Jet Center (KFAR) and National Jets (KFLL) both secured positions in the top 20%. Additionally, Fontainebleau Aviation (KOPF) and Port City Air (KPCM) were recognized as "Most Improved FBOs," each boasting a 5% improvement over the previous year.
Moreover, many of our members were acknowledged regionally as among the best FBOs, including National Jets (KFLL), Fontainebleau Aviation (KOPF), Business Jet Center (KDAL), Clay Lacy Aviation (KSNA), Clay Lacy Aviation (KVNY), Fargo Jet Center (KFAR), Premier Jet Center (KFCM), Business Jet Center (KDAL), Henriksen Jet Center (KEDC), and Henriksen Jet Center (KTME).
Internationally recognized locations as the best FBO in their region included Odyssey Aviation Nassau (MYNN), ExecuJet St. Maarten (TNCM), ExecuJet Australia in Sydney (YSSY), ExecuJet Middle East in Dubai (OMDB), and ExecuJet Brussels (EBBR).
AIN also highlighted specific team members who consistently go above and beyond, delivering exceptional service. Angelica Villela, Customer Experience Manager at Business Jet Center (KDAL); Casey Blundetto, CSR at Premier Jet Center (KFCM); Dawndi Ulmer, CSR at Fargo Jet Center (KFAR); Julia Mogg, CSR at Henriksen Jet Center (KEDC); Kevin Cayer, Regional Director of Sales at Fontainebleau Aviation (KOPF); Liane Rolle, Guest Service Supervisor at National Jets (KFLL); Lindsey Sherman, CSM at ProJet Aviation (KJYO); Savannah Dowling, Lead Client Services Representative at Clay Lacy Aviation (KSNA); and Ysabella Tetley, Customer Relations Manager at Henriksen Jet Center (KTME), were recognized for their exceptional contributions to customer satisfaction.
The Paragon Network is a distinguished membership of elite FBOs and international handling agents that provide world-class service to general aviation travelers around the globe. Paragon Aviation Group performs a comprehensive audit of the facilities and services offered to ensure the quality of the member base before any FBO joins The Paragon Network. Each member FBO must comply with a set of strategically developed core standards to remain in the group. Paragon Aviation Group facilitates The Paragon Network.
