GlobalSelect FBO has experienced a dramatic transformation in its daily operations after implementing X-1FBO. The system streamlines transaction processing and reduce manual errors, leading to a 93% reduction in labor hours and an estimated annual savings of $55,000.
Before the X-1FBO upgrade, GlobalSelect used manual data entry and existing financial systems. According to Mitchell T. Davies, the challenges included:
- Manual Reconciliation: Front desk staff spent 1.5 to two hours nightly compiling a daily cash report.
- Error Correction: A lead employee dedicated an additional hour each morning to reviewing and correcting errors.
- Manual Data Entry: Supervisors and the finance manager spent over four hours inputting and verifying data into legacy systems like Tyler Cashiering and Munis.
“This process required an average of eight hours a day from multiple employees – the equivalent of one full-time position dedicated solely to financial reconciliation,” Davies explained.
With the implementation of X-1FBO, the automated system now:
- Reduces Reconciliation Time: Front desk reconciliation has dropped from 3.5 hours to 10 minutes.
- Eliminates Manual Entry Errors: Automated categorization and reporting reduce the chance of human error.
- Streamlines Financial Processes: The finance manager now spends 15 minutes per day verifying and uploading transaction data.
As a result, the new system has streamlined financial reconciliation and improved operational workflows on the ramp by integrating handheld devices and a digital dispatch system.
GlobalSelect is exploring additional X-1FBO integrations, including leasing and billing management. “We went from a really antiquated system to an industry-leading solution,” said Davies, “The leap was about 30 to 40 years forward in efficiency.”
“For FBOs looking to modernize, the success at GlobalSelect offers a compelling case study. The transition to automated processes and real-time data management isn’t just about convenience, it’s about unlocking significant operational and financial gains. We are all about data and look forward to showcasing more case studies like these to GA community,” said Monica Sarduy, VP of sales & marketing.
