Swissport, Swiss Airlines Launch Incentive To Fine Passengers For Overweight Baggage

Aug. 22, 2014

Swiss consumer protection agency, however, says the competition should not take place because it encourages employees to hand out unnecessary fines.

Source The Local: Swiitzerland's In English

Swissport is offering staff the chance to win two free Swiss flights anywhere in the world in a prize draw which will take place when targets for overweight luggage fines are met.

Ground service provider Swissport and Swiss International Airlines have launched a competition for check-in desk staff at Zurich airport to encourage them to dish out more overweight baggage fines to passengers.

According to documents obtained by newspaper 20 Minuten, Swissport is offering staff the chance to win two free Swiss flights anywhere in the world in a prize draw which will take place when targets for overweight luggage fines are met.

The memo to staff, which was headed with the Swissport logo, told employees that any overweight bag should incur a fine. The competition aims to encourage employees to clamp down on overweight checked bags after a “drastic reduction” in the amount of fines handed down for heavy suitcases on Swiss flights, said the newspaper.

For details here.