Envoy Air and CWA Reach Tentative Agreement on Initial Contract for Passenger Service Agents

Envoy Air Inc., the largest wholly owned regional airline subsidiary of American Airlines Group (AAG) and its Passenger Service Agents represented by Communications Workers of America (CWA) have reached a tentative agreement on their first collective bargaining agreement.

Representatives from Envoy and the CWA negotiated a seven-year agreement that raises wages, establishes work rules, improves benefits, and job security for nearly 5,000 Envoy Passenger Service Agents in approximately 100 cities across the United States.

Envoy’s President and CEO, Pedro Fábregas, thanked both negotiating teams for their efforts, noting that the agreement will provide new opportunities for agents while positioning Envoy for growth.

“I commend both the negotiating teams for their efforts,” said Fábregas. “Much work and discussion went into creating an Agreement that would satisfy all parties and establish the framework for a stronger and more collaborative working relationship for years to come.”

“Passenger service agents at Envoy joined together to stand up for good jobs with family-supporting wages,” said CWA President Chris Shelton. “It’s been a long, tough fight, but thanks to their hard work, determination and mobilization in support of their bargaining team they have an agreement they can be proud of.”

CWA will share details of the agreement with union members soon, along with procedures for voting.