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    1. Ground Handling
    2. Ground Handlers & Service Providers
    3. Passenger Services

    Envoy Air, CWA Reach Tentative Agreement During Mediation for Initial Passenger Service Agent Contract

    June 24, 2019
    Representatives from Envoy and CWA have negotiated a six and a half year agreement that raises wages, establishes work rules, improves benefits, and job security for nearly 5,000 Envoy passenger service agents in approximately 100 cities across the US.
    Related To: Envoy Air Inc.

    IRVING, Texas, June 21, 2019 – Envoy Air Inc., the largest wholly owned regional airline subsidiary of American Airlines Group (AAG) and its passenger service agents represented by Communications Workers of America (CWA) have reached a tentative agreement on their first collective bargaining agreement. 

    Representatives from Envoy and CWA have negotiated a six and a half year agreement that raises wages, establishes work rules, improves benefits, and job security for nearly 5,000 Envoy passenger service agents in approximately 100 cities across the United States. The agreement also includes a ratification and retention bonus based on each Agent’s years of service in recognition of the time spent in negotiations and to encourage retention.

    Envoy’s President and CEO, Pedro Fábregas, thanked both negotiating teams for their continued efforts, noting that this agreement will provide new opportunities for agents while positioning Envoy for growth.

    “I would like to express our appreciation to the commitment of both negotiating teams and Mike Tosi, National Mediation Board’s mediator, to resolve the outstanding issues and reach this agreement for our agents,” said Fábregas. “I look forward to the union sharing details of the deal with the membership and a successful outcome. There has been much effort and discussion behind this Agreement to satisfy all parties and establish a solid framework for a more collaborative working relationship for years to come.”

    “For more than two years, CWA members at Envoy have stood strong in their fight for a contract with fair, family-sustaining wages and a contract that treats them with the respect they deserve,” said CWA President Chris Shelton. “Thanks to the dedication of our members, we now have a strong agreement that gives Envoy agents increased wages, improvements on numerous benefits, and better opportunities for agents moving forward as they continue to make Envoy successful.”

    CWA will share details of the agreement with union members soon, along with procedures for voting.