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    Honolulu Airport Selects SITA Smart Path for Biometric-Enabled U.S. Exit

    Nov. 28, 2023
    SITA has implemented 54 face pods across Terminals 1 and 2 which are available to all international passengers, providing travelers with a touchless process that further secures and streamlines international departures.
    Related To: SITA
    SITA
    6565f57f49a802001e311da7 Sita Hnl

    Honolulu’s Daniel K. Inouye International Airport (HNL) has become the latest airport in the United States (U.S.) to adopt SITA’s biometric-enabled SITA Smart Path to support U.S. Customs and Border Protection (CBP) in fulfilling its congressional mandate for biometric passenger screening on exit from the U.S. 

    SITA has implemented 54 face pods across Terminals 1 and 2 which are available to all international passengers. The technology provides travelers with a touchless process that further secures and streamlines international departures. If a traveler cannot be matched to a photo on record through Biometric Exit or chooses to opt out of the process, the traveler will proceed through the traditional inspection process consistent with existing requirements for departure from the U.S.

    With international travel recovering rapidly, SITA’s solution makes the screening process for departing international travelers more efficient. Using SITA’s Smart Path solution powered by NEC’s world-class biometric face capture solution, passengers step up to a camera at the boarding gate to verify their identity and board in seconds. 

    With more than 600 biometric touchpoints deployed across the US – including at Miami, Orlando, and San Francisco airports – SITA Smart Path has a proven 99.5 percent match rate. Travelers’ identities are confirmed by comparing a live photo to images the traveler has already provided to the government, such as passport and visa photos, all in a matter of seconds. 

    “We are thrilled to announce our adoption of the U.S. Exit Solution in partnership with SITA. This solution will help us support CBP’s congressional mandate while making the experience fast and efficient for our customers,” Edwin Sniffen, director of the Hawaii Department of Transportation, said.

    “We have worked closely with the Hawaii Department of Transportation to support CBP’s mandate for biometric screening on exit. We are confident that SITA’s US Exit will greatly enhance the passenger experience at HNL while laying the foundation for an extended biometric passenger experience in the future,” said Matthys Serfontein, SITA president for the Americas.

    “On behalf of NEC, we are excited to support aviation advancements in Hawaii in collaboration with the Department of Homeland Security (DHS) and SITA. Together, SITA and NEC have consistently demonstrated our expertise in similar projects worldwide, highlighting how our joint automation capabilities can elevate customer experiences (CX), enhance operational efficiency, and increase security measures,” added Jason Van Sice, NEC Corporation of America – vice president of aviation.

    HNL is the largest airport in Hawaii, serving 21 airlines and over 18 million departing passengers annually.