Flagship Airport Services, Inc. Diversifies its Service Line to Meet Increasing Demand for Aviation Sector

November 20, 2018 San Jose, CA–As the aviation marketplace evolves, more and more airports and airlines are choosing a single-source solution to their facility service needs. Flagship Airport Services has been extremely successful in implementing Integrated Facility Management (IFM) approaches that drive cost efficiencies, increase accountability, and support a higher standard of quality throughout the service delivery ecosystem.

These IFM service bundles can include janitorial, facility maintenance, and building engineering, as well as ancillary staff such as customer service agents, baggage handlers, and sky caps.

Jim Mikacich, Flagship’s Senior VP of Aviation Services, has led Flagship’s aviation business development group for more than 20 years. During that time, he has seen an evolution in the way that aviation clients value maintenance services.

“Airports and airlines are demanding better value and more accountability in the way their maintenance dollars are spent,” he said. “Our customers have asked us to provide a more robust menu of services to drive the benefits of single sourcing, and we’ve delivered.”

Here is Flagship’s expanded service list for airlines, airports and aircraft:

Airline Services

Custodial for Passenger Facilities (Terminal, Leaseholds, Club Facilities)
Custodial for Outbuildings (Hangars, Cargo Facilities, Provisioning Centers, Catering Facilities, Ground Support Equipment Maintenance Facilities and Aircraft Maintenance Facilities)
Ramp Scrubbing/FOD Control
Passenger Services
Wheelchair Assist
Electric Cart Drivers
Unaccompanied Minor (UM) Assist
Skycaps
Baggage Handlers
Ticket/Baggage Checking (Behind the Counter)
Ambassador/Queue Line Management
Security Personnel
Glycol Recovery