Key Changes in the 2023 IATA Airport Handling Manual (AHM)

Iva Pluhackova, head of operations and standards at IATA, explains what is new in the latest edition of the Airport Handling Manual (AHM). The AHM contains all the industry-approved policies and standards to support safe and efficient ground operations. The AHM includes the only industry-recognized contract template, the Standard Ground Handling Agreement (SGHA).