RTX and Philippine Airlines Announce Agreement To Improve Operations and Enhance Passenger Experience

Collins Aerospace, an RTX business and Philippine Airlines (PAL) have announced a new agreement that will enable improved operational efficiency, an enhanced passenger experience, and streamlined communication and collaboration processes for the air operator.

Under the agreement, Collins Aerospace will implement the following solutions:

• Hermes Messaging - a secure and reliable messaging platform designed to improve operational efficiency and reduce communication errors;  
• OpsCore Flight Tracking - a predictive operations management system that enables airlines to optimize their operations and reduce costs; and
• GlobalConnect - a comprehensive data management and analysis platform that provides a comprehensive multimedia solution that integrates seamlessly with airlines' existing operations.

"This agreement will empower Philippine Airlines to improve operations, enhance the passenger experience, and drive growth," said Clotilde Enel-Rehel, executive director for Connectivity & Enablement Solutions at Collins Aerospace.

Using these solutions, Philippine Airlines will be able to streamline communication among its crew, ground staff, and other teams, monitor all aspects of its operations, and have access to real-time data to proactively identify and address issues to improve the passenger experience.