Swissport International AG has successfully completed the global rollout of oneApp, its new platform for employee communication and engagement. oneApp and its intranet twin, oneNet, now connect more than 60,000 employees across 44 countries, enabling them to access information, engage and carry out work-related tasks.
With the successful rollout and global adoption of oneApp, Swissport International has reached an important milestone in promoting employee engagement and helping managers and supervisors lead their teams more effectively. In less than a year, more than 60,000 Swissport employees have gained access to oneApp and its intranet counterpart, oneNet, which run on a software-as-a-service platform provided by FirstUp.
"oneApp provides our employees, particularly those on the front line, with exceptional convenience. It enables them to stay informed, empowers them to share insights, and allows them to complete tasks on the move and around the clock," says Christoph Meier, global head of communications and brand management at Swissport International. “For managers and supervisors across the business, oneApp is a powerful leadership instrument which allows them to stay in touch and interact with their various and often remote teams.”
oneApp offers a comprehensive set of features, including global and local content, access to rosters, employee surveys, quizzes, job postings, and an employee directory. An in-app translation feature instantly translates any posts, messages, and comments, breaking down language barriers and fostering collaboration across countries and organizational levels. Most importantly, the Swissport-branded oneApp creates a global network, fostering alignment and a sense of belonging for the global Swissport team across nearly 300 airports worldwide.
Swissport employees can download the oneApp from the Google Play store and the Apple App Store and also benefit from a responsive desktop version. They view content tailored to their location, business unit, and role.
The new employee app fits seamlessly into Swissport's overall digital agenda. In addition to oneApp, recent digital innovations include the Swissport.com website, complete with a customer portal, launched in 2021 and upgraded in 2024, and many more digital innovations both in the operational arena and in the back-office, all designed to drive efficiency and increase engagement, productivity, and value for our customers.
