"Human Error Prevention" Seminar presented by Ben Marguglio

Upon completion of this seminar, one will understand: Human error prevention terminology; The relationships among culture, beliefs, values, attitudes and behavior; The seven human error causal factors; The five levels of human error; The three levels of barriers to human error; The four types of barriers within each barrier level; Techniques by which to make barriers effective; Error-inducing conditions and behaviors by which to counteract these conditions; Non-conservative decision thought processes and behaviors; Conservative decision thought processes and behaviors; Coaching to reduce the recurrence of human error; Human error root causes; Human error measurement; Design and implementation of a Human Error Prevention Program.