Singapore, April 11, 2011 – SATS has today launched a free mobile application developed specially for air cargo agents and airlines. Called “SATS Cargo Mobile,” this application is the first of its kind in Asia, providing users with pertinent information on their shipment status anywhere, anytime.SATS is the first independent ground handler in the region to introduce such an application to its customers. With SATS Cargo Mobile, airlines and cargo agents now have an added option to get updates on their shipments through their mobile devices. The application is currently available on iPhone and iPad platforms. Key features of SATS Cargo Mobile include:
AWB (Air Waybill) Tracking: Monitoring and tracking of cargo movements from the point of acceptance to delivery for both import and export. Customers will be able to keep tabs on their shipments’ expected date and time of collection.
Rates: Information on storage rates, including rates calculation.
Contacts: Contact details of key personnel whom the users can approach for assistance.
Delivery Service Time: Access to delivery service time, i.e. from the time when the Pick Order is requested to the time that the shipment is delivered. This service is exclusively available to Singapore Airlines Cargo (SIA Cargo) and its selected agents for a period of six months.
Commenting on this innovative mobile application, Mr Yacoob Piperdi, Senior Vice President of SATS Cargo Services said: “In the logistics sector, critical success factors include transparency and timely delivery of cargo. Hence, the ability to track shipments is crucial for customers as any changes in delivery could potentially have a great impact on the entire value chain.
