Jet Center of Dallas Makes Recent Renovations to Expand Customer Service Offerings

June 8, 2007
Jet Center of Dallas at Dallas Executive Airport (RBD), now offers passengers and pilots a freshly renovated atmosphere

DALLAS, TEXAS — Jet Center of Dallas, located at Dallas Executive Airport (RBD), now offers passengers and pilots a freshly renovated atmosphere for both relaxation and productivity in the fixed based operator’s continuing effort to provide the best in customer and aircraft services. Jet Center also announced to customers that it will not make any alterations to its competitive prices.

The announcement comes in conjunction with positive industry growth as corporate and general aviation become more and more viable and affordable methods of travel. As alternatives to commercial airline travel become available, demand has increased for supporting services. As a result, Jet Center of Dallas has become an industry leader, experiencing exponential growth while retaining low-congestion, and the personalized customer service touch that sets general aviation apart from its larger counterpart.

“With a business model that includes the pilot’s needs in terms of form and function, Jet Center of Dallas has designed an efficient, modern executive terminal,” said Christie Algeo, Customer Service Manager. The FBO includes a WSI Weather and flight planning station, wireless internet, Chrysler 300 Courtesy Car (with Navigation System), and snooze room. Furthermore, in a company-wide effort to help pilots sustain good health during their busy careers, Jet Center of Dallas offers exercise equipment. According to Algeo, it is the atmosphere that impresses customers when they first enter Jet Center. Sleek marble floors and inviting leather sofas and recliners draw a loyal clientele of travelers.

Owner Dalton Lott and General Manager Antonio "Tony" Merritt have nurtured the company into its current successful model. Dalton has invested over 9 million dollars into Jet Center, and since Merritt took over operations, business has increased 35%. According to Merritt, “Switching our brand to Avfuel was the best decision Jet Center has made.”

Jet Center of Dallas’ customer service representatives prove that southern hospitality is still alive and well. In the center of a busy metropolis best known for its burgeoning population and nouveau western culture, Jet Center manages to unite both the traditional countryside charm with the urban sophistication expected by the contemporary traveler.

The task of providing the best in service to the popular destination area is easy with a prime location that affords both proximity to bustling areas like downtown Dallas, and freedom from the congestion of larger airports. Personalized service and the ability to accommodate a variety of aircraft, sets Jet Center of Dallas apart from ordinary FBOs.

Based in Ann Arbor, Michigan, Avfuel Corporation serves the global aviation industry via a network of 600+ domestic dealers and over 700 international locations where Avfuel Commercial Contract Fuel is positioned. It provides aviation-related programs and support services and is the leading independent supplier of aviation petroleum products to FBOs as well as a diverse market of specialty carriers including airlines, freight companies, military special operations, helicopter users and corporate flight departments.