HMSHost Recognized as Travel Dining Leader with Award-Winning Customer Service and Culinary Concepts

March 4, 2019

Traveling foodies, take note! Next time you’re in an airport, be sure to seek out these award-winning dining experiences.

Global restaurateur HMSHost leads the charge with highly commended restaurants for airport travellers. At the 2019 Airport Experience® Conference Awards Gala, HMSHost received top honors for Restaurateur with the Highest Regard Customer Service, as well as Best Brand Restaurateur for Shake Shack. These awards are a testament to HMSHost’s accomplishments in elevating the overall travel dining experience with best-in-class food and beverage offerings, as well as delivering travelers great customer service.

At the gala, USA TODAY 10Best Readers’ Choice Travel Awards, a set of consumer-facing awards voted on by readers, were also announced. HMSHost’s Whisky River at Raleigh-Durham International Airport was honored to receive two first place awards for the Best Airport Bar and Best Airport Bar / Restaurant Atmosphere categories. Whisky River’s Charlotte Douglas International Airport location was recognized as well, receiving first place in the Best Airport Sit Down Dining category, further emphasizing Whisky River as a not-to-be-missed travel dining destination. 

“It is an honor to be recognized with these prestigious awards by our industry peers and travelers. We accept these awards on behalf of our hard-working and talented associates across North America who, individually and collectively, make HMSHost the leader in our industry,” said HMSHost President and CEO Steve Johnson. “We’re grateful to Charlotte Douglas International Airport, LaGuardia Airport, Los Angeles International Airport, Phoenix Sky Harbor International Airport, and Raleigh-Durham International Airport, along with all our exceptional airport, culinary, and small business partners. It is crucial partnerships such as these that continue HMSHost’s drive of elevating airport dining. We look forward to continuing to work together to further deliver outstanding experiences for your travelers.”

Other HMSHost locations making the top ten of their respective USA TODAY 10Best categories includes: 1897 Market at Charlotte Douglas International Airport; Air Margaritaville at Fort Lauderdale-Hollywood International Airport; Cigar City Brewing at Tampa International Airport; Flying Dog Tap House at Baltimore/Washington International Thurgood Marshall Airport; Food & Bounty at Los Angeles International Airport; Hugo's Cocina at Houston’s George Bush Intercontinental Airport; Makai Plantation at Honolulu's Daniel K. Inouye International Airport; The Washington Redskins Burgundy & Gold Club at Washington Dulles International Airport; Three Kings Public House at St. Louis Lambert International Airport; and Tortas Frontera at Chicago’s O’Hare International Airport.  

The Airport Experience Conference, held this year in Las Vegas, is where the airport concessions industry gathers to learn about the latest trends, network with airport decision-makers, and experience an exhibit hall featuring the foremost brands, concepts and operators in the industry.