Collinson Continues U.S. Growth Through Further Investment in Airport Infrastructure
Collinson, a global leader in customer benefits and loyalty, today announces a significant investment in the U.S. market, with the opening of seven new lounges across the U.S. in 2019. This coincides with the grand opening of The Club JAX – at Jacksonville International Airport, its latest U.S. shared-use airport lounge space. Collinson’s subsidiary, Airport Lounge Development Inc.'s (ALD), the largest independent shared-use lounge operator in the U.S., has planned openings for five additional U.S. lounges through the remainder of the year to complement the two already opened as well as The Club JAX, which will take its total lounge coverage in the U.S. to 20.
New lounges already opened in 2019
- Las Vegas’ McCarran International Airport, Terminal 1, Concourse D
- Dallas-Fort Worth International Airport, Terminal D, near Gate 25
New lounges coming soon
- Miami International Airport
- Norman Y. Mineta San Jose International Airport – a second planned location, joining the existing lounge in Terminal A
- Charleston International Airport
- Buffalo Niagara International Airport
- Louis Armstrong New Orleans International Airport
These investments build upon Collinson’s suite of solutions which help travelers to make the most of their limited time at the airport, as well as strengthen loyalty between brands and their customers. This year, Collinson has already announced several new product enhancements for its flagship product, Priority Pass, the world’s leading airport lounge and experiences program. These include the introduction of food ordering within the Priority Pass app plus trials of access to Priority Lane, the “fast lane” through airport security and passport control checkpoints in the UK. Additional airport lounges owned and operated by Collinson’s subsidiary continue to strengthen the airport proposition for Collinson’s millions of end-customers.
These lounge openings also complement recent announcements regarding its other investments to improve the airport journey, including its stake in Grab, the airport e-commerce platform. The mobile-ordering service is available at airports across the U.S. with a growing international presence including the UK.
“The U.S. is ranked among the top countries for outbound travel by international travelers,” comments Sheryl Pflaum, president – Americas at Collinson. “This presents the vital opportunity to learn more about consumers’ needs and produce unique airport experiences. Collinson is focused on transforming the airport experience for all members of its customer benefits and loyalty programs by investing in the latest services for travelers and commercial opportunities for airport restaurants and retailers.”
