Norman Y. Mineta San José International Airport Selects FNT Software to Manage Cabling and Network Assets

FNT Software on Nov. 5, announced that Norman Y. Mineta San José International Airport (SJC) is implementing FNT Command to document and manage its network infrastructure. Working with the largest airports in the world, FNT is helping to transform all aspects of the travel experience in the air and on the ground.

SJC recognized the need to upgrade its IT infrastructure in order to support increased airport traffic, keep pace with competitors, improve operational efficiencies, and to meet the demands of digitally focused travelers.  As the busiest medium-hub airport in the Bay Area, the heart of the most technologically advanced area in the United States, it is critical for SJC to provide a robust and scalable network that allows for end users to experience a seamless travel experience.

Based on this requirement, SJC is implementing software-defined-access and application-centric infrastructure for its future enterprise network. SJC‘s emphasis on the reimaging of the customer experience through providing leading-edge airport services makes it critical to build an environment that is able to quickly evolve. The first step in the transformation process is a complete re-cabling and network replacement.  FNT Command will manage the airport network assets.  

“FNT Command will be used to document and manage all of our network assets; giving San José International Airport the ability to better support our brand-new network,” said Judy Ross, SJC’s assistant director of aviation.

“To remain successful in the digital age of travel, IT managers must change their mindset. Airports are no longer just facilities and runways – they are a provider of modern services and must cater to digital passengers with the utmost flexibility,” said Sean Graham, general manager, Americas, of FNT Software. “We are proud to be a part of SJC’s digital transformation and look forward to continued growth in the aviation industry.”

FNT Command is a modern, web-based software solution with a central data repository that enables SJC to deliver IT services faster and more efficiently. As airlines, retail customers and passengers all require high-quality, uninterrupted services – FNT Command provides complete transparency into terminal devices, servers, storage, software, and applications to ensure operations consistently run smoothly and with high availability.  

FNT Command enables airports to operate efficiently by shortening work orders, thus reducing infrastructure operations costs by up to 30 percent. With both the data center and campus network assets being managed through a centralized controller, operational costs are significantly reduced because of the reduction in network provisioning and troubleshooting costs. This single pane of asset management dramatically increases the operational efficiency of network staff.

In addition to the provisioning of high-value IT and telecommunications services, FNT Command provides detailed documentation and a reliable basis for planning across the network.

Through FNT Command’s automated impact analysis, SJC can now mitigate infrastructure-related outages. For example, when equipment is moved from one room or building to another, FNT Command automatically analyzes which IT assets will be affected and offers potential mitigation solutions.