Dec. 16—GREEN, Ohio — The Akron-Canton Airport this week was named TSA's 2020 Airport of the Year in its size category, due in part to local efforts to improve the workplace during a very challenging year.
The Transportation Security Administration's team of 70 officers at CAK helped launch the airport's "It Starts With Me" campaign, which stressed personal responsibility and accountability in the workplace, said Sonny Lorrius, a spokesperson for TSA. The campaign was the result of a federal employee survey and subsequent focus group that centered on improving customer service and the work environment.
Akron- Canton is one of four airports honored by TSA in 2020, chosen based on size. The others are George Bush International Airport in Houston, Eugene Airport in Oregon and Miami International Airport in Florida.
Earlier this month, the airport became the first in Ohio to receive a global health accreditation from the Airports Council International, which ensures the facility is following certain measures to mitigate health risks. Areas of assessment included cleaning and disinfection, physical distancing, staff protection, physical layout, passenger communications and passenger facilities.
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