Ramp Operations & Training

Terry Yeomans, director of the IS-BAH program at IBAC, spoke with Ground Support Worldwide editor Josh Smith during NBAA-BACE about the importance of safety management systems...

Also known as a Colorimetric Membrane Test, this ASTM D 2276/IP216 standard test method examines particulate contamination in aviation fuel by line sampling.

Companies that embrace AI can set themselves apart, attracting and retaining the ramp agents and other ground support personnel.

IATA Center of Excellence for Independent Validators certification involves a comprehensive assessment of an airline's operational processes, staff training programs and compliance...

IATA officials emphasize every supply chain stakeholder has a responsibility to do their part to safeguard the world's food supply.

CEIV Pharma is designed to ensure that facilities, equipment, operations and personnel meet the standards, regulations and guidelines that pharmaceutical manufacturers require...

It is crucial that trainers in the field have the right level of practical knowledge needed to prepare ground handlers for the demands that will be placed upon them.

Data collected in the 2024 Ground Support Worldwide SMS Report highlights the industry’s adoption of safety management systems as well as a positive impact on overall safety and...

Ground handlers are responsible for the safe movement of aircraft on the ramp.

Important advice for beginners and industry veterans tasked with moving aircraft at FBOs.

Communication, equipment maintenance, adherence to procedures, a safety culture and technology can assist towing operations.

At the top of the list of mistakes is skipping safety checks. Towing equipment needs to be checked to ensure safety.

When it comes to towing procedures, fixed-base operators (FBOs) should adhere to industry best practices and standards to ensure safe and efficient ground handling operations....

Pete Johnson of Aero Specialties advises take it one step at a time, prioritize safety and don't hesitate to seek assistance when needed.

Aviation stakeholders in the European Union must prepare for the effects of EASA’s proposed ground handing regulations.

With EASA's intention to publish ground handling regulations in the EU, other international standards like the ISAGO, IGOM, AHM and others will continue to have a place in the...

To ensure security requirements are met, airport personnel IDs must be clearly visible.

As EASA prepares to publish ground handling regulations, service providers should take steps now to be compliant when the recommended three-year transition period concludes.

With environmental benefits and personnel efficiencies in mind, ground handler Acciona worked with INFORM to digitalize its resource allocation processes.

Expected to be published in late 2024 or early 2025, EASA has indicated its intention to implement regulations in the EU that will affect approximately 300,000 workers in the ...

Training, situational awareness and a preventative safety culture are critical components to fueling operations.

An evolution of heat index, WBGT measures temperature and humidity as well as wind speed, sunlight exposure, cloud cover and other factors to gauge heat factors for personnel....

Trainers play a key role in integrating culture and safety into the broader strategy of a company, a move that is crucial for long-term success.

On-time performance is a key metric used by airlines, airports and other members of the commercial aviation industry to determine punctuality and efficiency.

The customs pre-arrival security and safety program assesses whether cargo complies with the safety and security requirements of the European Union.

After an incident of jet fuel contaminated with DEF earlier this year, NATA officials provide further guidance on eliminating the risk of misfueling.

Aviation is a fast-changing industry, deeply focused on safety and professionalism, thus continuous training is a must to ensure the quality of operations as well as employee ...

Keith Clark, senior quality control and technical rep at Phillips 66, joins Ground Support Worldwide editor Josh Smith to discuss aviation fuel quality assurance and the Save ...

An SMS actively looks for safety issues in an FBO’s operations and services offered, considers safety objectives and identifies safety concerns.

In order to reduce the risk of injury, ground handlers wear various types of safety apparel, such as hi-vis clothing.

At a glance, commercial air transport might seem to be a streamlined phenomenon with the purpose of providing transport services from one point to another. Although this is essentially...

Although the demand for passenger flights has been reduced, it is essential to maintain well-trained employees to ensure safe ramp operations.

Aviation is undeniably an exciting industry, yet people working in it know how challenging and precise the field is. One of the main areas always on everyone’s minds is safety...

Online learning has developed exponentially during the pandemic, which has proven beneficial in areas like Central and South America.

VR can help ground service providers streamline operations, improve capabilities and improve personnel training.

Encouraging safe behavior in an organization requires significant planning and the implementation of best practices.

The use of targeted training can allow members of the ground handling workforce to hone new competences and advance professionally.

An effective ERP informs everyone of what to do when disaster strikes at an FBO.

Workers often develop personal ways of operating on a job. While these norms are functional, they are not always safe, with organizations at risk if the unwritten rules overtake...

Jason Sparks, director of field safety at Signature Flight Support, joins Ground Support Worldwide editor Josh Smith to discuss the effects that the COVID-19 pandemic has had ...

Dr. Benjamin Goodheart, founder and principle consultant at Magpie Human Safety Systems, joins Ground Support Worldwide editor Josh Smith to discuss the quality of mindfulness...

Shadowing an established employee may work to get a trainee to understand the basics, but may not provide a systematic understanding on, not only “how,” but “why” the tasks are...

Having avoided catastrophe, industry groups are working diligently to ensure aviation fuel is not contaminated with diesel exhaust fluid.

With more than 200 locations achieving Stage 1 certification, IS-BAH adoption continues to grow rapidly.

There are numerous strategies for ground handling companies to consider when establishing effective safety management and training programs.

With so many planes and fueling nuances, training is an ongoing process and has serious repercussions if not taken seriously.

It should be our ultimate goal each and every day to not only get the job done, but to do our best to ensure that our guys go home safely to their families at the end of the day...

Safety signage assists ramp agents with understanding possible hazards in the operation and any actions that may need to be taken to prevent an accident.